PRIVACY POLICY

Privacy Policy

At Lure Hair Extensions, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, place an order, or communicate with us via email, phone, WhatsApp, or other channels.

What This Policy Covers

This policy outlines:

1. How we collect, store, and use the personal information you provide.

2. The choices available to you regarding how your information is used.

3. Your rights related to the collection, use, and disclosure of your personal information.

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Information Collection & Use

We collect information from users in several ways to ensure smooth order processing, customer support, and an elevated shopping experience.

1. Registration & Ordering

To place an order or access certain features of our site, customers are required to provide personal information including (but not limited to):

• Full name

• Shipping and billing address

• Phone number

• Email address

• Payment and order details

We may also request your country of residence to comply with applicable laws and regulations. This information is used for order fulfillment, billing, customer communication, internal operations, and marketing purposes.

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2. Email Communications

You may provide your email address to:

• Sign up for promotional messages or newsletters

• Receive notifications about new products or restocks

• Participate in promotions or giveaways

Participation in promotions is voluntary. If applicable, we may publish the first name and city of confirmed winners on our site.

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3. Text Marketing & Notifications

By entering your phone number during checkout, subscribing via a form, or using a designated keyword, you consent to receive text messages from Lure Hair Extensions. These may include:

• Order updates

• Shipping notifications

• Abandoned cart reminders

• Marketing and promotional offers

Message frequency will not exceed a reasonable monthly limit. Consent to receive text messages is not a condition of purchase. Message and data rates may apply.

Opting Out:
To stop receiving text messages, reply STOP to any message sent by us or use the unsubscribe link provided. For assistance, reply HELP or contact us directly.

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4. Product Reviews

When submitting a product review, we may request your email address for verification purposes. Your email will remain private. Any other information you choose to include in your review may be publicly visible.

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5. User-Submitted Photos & Videos

You may choose to submit photos or videos to be featured on our website or social platforms. Submission is voluntary and may be used for promotional or community purposes.

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6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve navigation and site performance

• Track usage and engagement

• Recognize returning users

You may manage cookie preferences through your browser settings.

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7. Log Files

Like most websites, our servers may automatically collect technical information such as:

• IP address

• Browser type

• Internet service provider

• Date and time of access

This data is used for site administration, security, analytics, and internal troubleshooting.

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8. Children’s Privacy

Lure Hair Extensions does not knowingly collect personal information from children under the age of 13. By using this site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

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Data Security

We implement industry-standard security measures to protect your personal information, including Secure Socket Layer (SSL) encryption for all transactions. Access to personal data is limited to authorized personnel only. While we take strong precautions, no online or offline system can guarantee absolute security.

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Your Rights: Opt-Out & Updates

Upon request, we will:

• Correct or update your personal information

• Stop sending marketing emails or messages

You may update your account details by logging into your account. To unsubscribe from emails, click the unsubscribe link at the bottom of any marketing email.

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Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

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Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 lurehairextensions@gmail.com