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FAQ'S

SHIPPING POLICY

Products and packages may require more time to be delivered due to limited transportation availability as a result of Covid 19


Please allow up to 1-2 business days for accurate processing and inspections, weekends and federal holidays are excluded. We will email you a tracking number once your order is fulfilled. Once your order has shipped it will be delivered maximum 5 business days. Items are shipped Monday to Friday.

CONTACT US

All items are shipped from Atlanta and some items need signature required. We are not responsible for the lost packages after successfully delivered by carrier service. (Tracking Code and Confirmation of delivery) All Shipping Questions, Please Call 770-485-1507

Custom orders may take up to 2 weeks to complete products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts

 

Privacy Policy

This privacy policy explains:1. How we collect, store, and use the Personal Information you provide through Lure Hair Extensions online and through WhatsApp,telephone or e-mail communications you may communicate with us.2 The choices available to you regarding Lure Hair Extensions.com use of the Personal Information you provide to us.3 Your options regarding the collection, use, and disclosure of your personal information. Information Collection and Use We collect information from Site users in different ways:           1. Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and so on. In addition, we may ask for your country of residence and/or your organization's country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our site.            2. Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by Lure Hair Extensions.com is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.        3. Product Reviews: We ask for an email address along with the submission of all product reviews. Your email address will be kept private. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.        4. Submit Your Real Photos/Videos: One location on the site allow you to submit your real photos or videos for purposes including but not limited to: show your videos or photos to other people or keep it as a souvenir.        5. Cookies and Other Technology: Like many sites, this Site uses cookies and web beacons (also known as clear GIF technology or "action tags") to speed up navigation, track site usage and recognize users and user access privileges.        6. Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)        7. Age: We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or are using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the Site. Data Security This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. We use Secure Sockets Layer ("SSL") encryption to safeguard all financial transactions done through this Site. We also protect your personal information internally by granting only employees who are providing a specific service access to your personal information. Finally, we only work with third-party service providers who we believe adequately secure all computer hardware. For example, visitors to our Site access servers kept in a secure physical environment and behind an electronic firewall. While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline. Opt-Out and Corrections Upon your request, we will1. Correct or update your personal information2. Stop sending emails to your email address You can correct or update your personal information through the online Customer Service system by logging in to My Accounts and submitting a request. To unsubscribe from emails, you receive from Lure Hair Extensions.com, follow the unsubscribe link at the bottom of the email and select the option appropriate for you. Updates to This Policy To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Notice on this Site and encourage you to review this Privacy Notice from time to time. Please email us at lurehairextensions@gmail.com with any questions about the Privacy Policy.

Terms and Conditions

These General Terms and Conditions of Use ("Terms") are entered into by and between you and Lurehairextensions.com. In consideration of your use of and access to this website (the "Site"), and the promises and obligations herein, and intending to be legally bound, you and Lurehairextensions.com hereby agree as follows: Agreement to Terms Your access to and use of the Site is subject to these Terms, which incorporate the separately posted Privacy Policy, as well as any modifications to them issued by and all applicable laws and regulations. By using the Site, you agree to comply with the Terms and applicable laws and regulations in connection with your use of the Site and your purchases on the Site. Please review these Terms and the Privacy Policy so that you understand our practices. If you do not want to be bound by these Terms or the Privacy Policy, please do not use the Site. Lurehairextensions.com shall have right at any time and without prior notice, at its sole discretion, to revise these Terms or to impose new terms and conditions with respect to access to or use of the Site. Such revisions and additions shall be effective immediately upon notice thereof, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the Site. You should check these terms and conditions periodically for any modification to these Terms. By using the Site after we post changes to these Terms, you agree to accept those changes, whether or not you actually reviewed them. No modification to these Terms by any party other than shall be enforceable against Lurehairextensions.com unless expressly agreed to by writing. Specific Terms These Terms and the information provided in the Site do not modify or supersede the terms and conditions of your purchase of any product or service except as specifically provided herein. To the extent any area within the Site contains specific terms and conditions concerning its use ("Specific Terms"), those Specific Terms are in addition to these Terms. To the extent there is a direct conflict between these Terms and the Specific Terms, the Specific Terms shall prevail. Discontinued Operation of Site. Lurehairextensions.com shall also have the right without notice and at any time, for any reason, to discontinue operation of the Site or any portion thereof, or any products or services offered through the Site, or to terminate your right to access or use the Site or any portion thereof or your account, including for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user or Lurehairextensions.com or its suppliers. Children You must be at least 13 years old to use the Site, and if you are under 18, you may use the Site only with the permission and involvement of a parent or guardian. Content The text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material provided on the Site, as well as the selection, assembly and arrangement thereof, are referred to collectively as the "Content." The Content may contain errors, omissions, or typographical errors or may be out of date. Lurehairextensions.com may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on Lurehairextensions.com in any way except to the extent it is specifically indicated to be so. Unless otherwise noted, all Content is protected by copyrights, trademarks, service marks, and other proprietary rights that are owned by Lurehairextensions.com or by third parties that have licensed their use to Lurehairextensions.com. You may view and use the Content only for your personal information and for shopping and ordering on the Site, and for no other purpose. You may not otherwise use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content, or use data mining, robots, or similar data gathering and extraction tools at the Site. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Lurehairextensions.com or its suppliers without our express, written consent. You may not use any Meta tags or any other "hidden text" utilizing our name or trademarks without our express, written consent. Any use of the Content, except as specifically permitted in these Terms or as otherwise expressly permitted in the Content or in a writing signed by Lurehairextensions.com, is strictly prohibited. Notice and Procedure for Making Claims of Intellectual Property Infringement If you believe that your rights under international copyright laws are being violated by any content posted on or transmitted through the site, or items advertised on the site, please contact us promptly so that we may investigate the situation and, if appropriate, block or remove the offending content and/or advertisements. It is our policy to disable access to infringing materials, and to terminate access of repeat infringes to the site. In order for us to investigate your claim of infringement, you must provide us with the following information: An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; A description of the copyrighted work or other intellectual property that you believe has been infringed; A description of where the material that you claim is infringing is located or identified on the Site; Your name, address, telephone number, and e-mail address; A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; A statement by you, made under penalty of perjury, that the information submitted to us is accurate and that you are the owner of the copyright or intellectual property or authorized to act on behalf of the owner of the copyright or intellectual property. The above information should be provided to Lurehairextensions.com’s agent for notice of claims of copyright or other intellectual property infringement, who can be reached as follows: By e-mail: lurehairextensions@gmail.com Your Submissions You may not post on or transmit through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable Content of any kind, including but not limited to any Content that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable law. If we are notified of any such Content provided by you, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the Site. We may disclose any Content or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site or our business; or (iii) to protect the rights or property of Lurehairextensions.com, its suppliers, you or other users of the Site. You may upload to or otherwise submit to the Site only such Content (a) that is not subject to any copyright or other proprietary rights restrictions; (b) with respect to which the owner or licensor has given express authorization for Lurehairextensions.com to distribute over the Internet; or (c) that does not contain any material that may damage, interfere with, intercept or expropriate any system, data or personal information. Any copyrighted or other proprietary Content distributed with the consent of a copyright owner should contain a phrase such as "Copyright, owned by [name of owner]; used by permission." The unauthorized submission of copyrighted or other proprietary Content is illegal and could subject you to civil and criminal liability. You will be liable for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from an unauthorized submission or submission of any material prohibited by these Terms. Except as otherwise expressly provided herein or in the Privacy Policy Except as otherwise expressly provided herein or in the Privacy Policy posted on the Site, any communication or material you transmit to the Site by electronic mail or otherwise, including any photos, videos, stories, questions, comments, suggestions, or the like, is and will be treated as non-confidential and non-proprietary and may be used by Lurehairextensions.com, its vendors, or their affiliates or related entities for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Lurehairextensions.comLurehairextensions.com's suppliers, and their affiliates and related entities are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products or services using information contained in such communication. Linked Third Party Sites. Links to other websites operated by third parties, including Lurehairextensions.com's suppliers and vendors, do not constitute sponsorship, endorsement, or approval by of the content, policies, or practices of such linked sites. Linked websites are not operated, controlled, or maintained by Lurehairextensions.com, and Lurehairextensions.com is not responsible for the availability, content, security, policies, or practices of linked websites, including without limitation privacy policies and practices. Links to other websites are provided for your convenience only, and you access them at your own risk. Disclaimer and Limitation of Liability as to the Site and Content. Lure Hair Extensions and its suppliers make no warranties or representations whatsoever with respect to the site or any linked site or its content, including the availability of any site or the content, information and materials on it or the accuracy, completeness, or timeliness of that content, information and materials. Lurehairextensions.com and its suppliers also do not warrant or represent that your access to or use of the site or any linked site will be uninterrupted or free of errors or omissions, that defects will be corrected, or that the site or any linked site is free of computer viruses or other harmful components. Without limiting the foregoing, all content provided on the site is provided to users "as is," with no warranty of any kind, either expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. The "as is" condition of content is expressly made a condition of any transaction arising through or as a result of the site. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Under no circumstances shall Lure Hair Extensions, its suppliers or their respective directors, officers, employees or agents be liable to you or to any third party for any direct, indirect, consequential, incidental, special, or punitive damages, whether in contract or in tort, including negligence, arising in any way out of access to or use of or inability to access or use the site or any linked site or its contents, including but not limited to lost profits, business interruption, or loss of programs or other data on computer systems or otherwise, even if Lurehairextensions.com is expressly advised of the possibility of such damages. Disclaimer and Limitation of Liability as to Products and Services. Lure Hair Extensions and its suppliers expressly disclaim all implied warranties of any kind, including but not limited to implied warranties of merchantability and fitness for a particular purpose with respect to products and services offered on the site. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. While Lurehairextensions.com takes reasonable steps to safeguard and to prevent unauthorized access to your personal information, we are not responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your personal information. Under no circumstances shall Lurehairextensions.com, its suppliers or their respective directors, officers, employees or agents be liable to you or to any third party for any indirect, consequential, incidental, special, or punitive damages, including but not limited to lost profits and business interruption, whether in contract or in tort, including negligence, arising in any way from any product or service sold or provided on the site, even if Lure Hair Extensions or its suppliers are expressly advised of the possibility of such damages. In no event shall the liability of Lure Hair Extensions or its suppliers exceed the price you paid for the product or service that is the subject of the claim. Indemnification. You agree to defend, indemnify, and hold harmless Lurehairextensions.com, Lurehairextensions.com's suppliers and vendors, and their respective affiliates and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable attorneys' fees and court costs), arising out of or relating to your breach of these Terms or your access to or use of the Site and any product or service provided to you arising out of or relating to your use of the Site. The foregoing indemnification obligation shall survive termination of these Terms and the Site. Registration; Customer Accounts; Use of Site. Certain services offered on or through the Site require you to first open an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by us or any other user of the Site due to someone else using your password or customer account. You may not use anyone else's password or customer account. You may not attempt to gain unauthorized access to the Site, and if you attempt to do so, or assist others in making such attempts, then we may terminate your account. You agree to provide us with accurate information about yourself and your billing information as prompted by the registration process, and update that information to keep it current. You may update any of your account information by clicking on the My Account button, logging in to your account and selecting My Profile. You may not use any automatic device, program, or technology, or any equivalent manual process, to access, acquire, copy, probe, test or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. You agree that you will not take any action that imposes an unreasonable or disproportionate load on the infrastructure of the Site.